Medical Records Specialist

About the role

We are seeking an enthusiastic and dedicated team member to join our Medical Records Specialist team at our Main 555 N Arlington Ave location.

Responsibilities

• Complete and document patient disability forms on behalf of the physicians within 5 days of receipt
• Process and log medical records requests from various sources (e.g. attorneys, insurance companies, patients) according to HIPAA regulations within 5 days of receipt
• Invoice and collect fees associated with disability forms and records requests
• Communicate effectively via phone with patients and document information in patients' electronic charts
• Communicate as needed with patients, physicians, and staff
• Cookordinate with external entities, including medical records companies, to complete medical records and disability forms requests as needed
• Cookordinate with attorney's offices as needed for depositions and other legal requirements
• Document Control: Scan documents/records into OnBase and index/file into our electronic medical records system; Audit patient records for completion and follow up on errors as needed

Requirements

• Certifications/Education: High School Diploma/GED; One year of experience performing customer service duties; Communicating effectively and professionally with various levels of employees, outside entities and customers; Reviewing work and checking for errors to ensure accuracy; Using computer systems and applications, including entering data and typing
• PREFERRED QUALIFICATIONS: Two years of related experience, or equivalent combination of education and experience in a medical setting; Experience using Epic (electronic medical record system); Knowledge of medical terminology

Benefits

• Full time benefits include: Medical, dental, vision insurance Discounted orthopedic care at ROCPaid time off and holiday pay Extended sick leave 401(k) plan contributions with no match required EAP, disability and life insurance Health and fitness program Coffee shop onsite (main location)
• Dependent on Position: Continuing education funds / certification reimbursement Relocation assistance (for eligible roles) Productivity bonuses or incentive compensation (for eligible roles) Student loan repayment (for eligible roles)