Medical Records Specialist

About the Role

As a Medical Records Specialist at Grand Strand Medical Center, you will support the Health Information Management (HIM) Director by managing Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working within 3M 360 Encompass, resolving unbilled accounts, and processing physician suspensions. You will also serve as the primary point of contact in the absence of the HIM Director and/or HIM Coordinator.

Responsibilities

• Retrieve discharged medical records from various hospital departments and reconcile them to ensure all records are accounted for.
• Facilitate the retrieval, printing, storage, archival, and record retention of documents and/or alternate media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips).
• Assist with the physician suspension process, including evaluating suspensions, creating recommendation lists, sending notice letters, and making reminder calls.
• Prepare medical records and loose documents for scanning.
• Scan and index medical record documents.
• Interact with parents to collect and document birth information, deliver appropriate forms, and provide guidance on form completion.

Requirements

• High school diploma or GED (preferred).
• Hospital or medical office experience (preferred but not required).
• Previous experience handling patient health information, medical records document imaging, and/or medical records (strongly preferred).
• Completion of a state certification program may be required for birth certificate processing (training and course fees provided).

Benefits

Grand Strand Medical Center offers a total rewards package supporting health, life, career, and retirement, including:

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Retirement savings with a 401(k) Plan (100% match on 3% to 9% of pay, based on years of service).
• Employee Stock Purchase Plan, flexible spending accounts, and preferred banking partnerships.
• Education support, including tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto/home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.