Medical Records Specialist

Hourly Wage Estimate: $15.46 - $23.19. The estimate represents the typical wage range of candidates hired; actual salary may vary based on skills, experience, and comparison to other employees in the role.

Schedule: Monday - Friday, 8:30 AM - 5:00 PM.

About the Role

As a Medical Records Specialist at Reston Hospital Center, you will support the Health Information Management (HIM) Director by managing workflow queues in Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF), working within 3M 360 Encompass, resolving unbilled accounts, and processing physician suspensions. You will also serve as the primary point of contact in the absence of the HIM Director or Coordinator.

Responsibilities

• Retrieve discharged medical records from various hospital departments and reconcile them to ensure all records are accounted for.
• Facilitate the retrieval, printing, storage, archival, and record retention of documents and alternate media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips).
• Assist with the physician suspension process, including evaluating suspensions, creating recommendation lists, sending notice letters, and making reminder calls.
• Prepare, scan, and index medical records and loose documents.
• Perform quality control validation to ensure all documents are accurately scanned and associated with the correct record.
• Complete any state-required certification programs and continuing education for birth certificate processing.
• Interact with parents to collect and document birth information, deliver and guide completion of forms, and assist with the Acknowledgment of Paternity form.
• Review patient medical records and other resources to obtain required birth information.

Requirements

• High school diploma or GED preferred.
• Hospital or medical office experience preferred but not required.
• Previous experience handling patient health information, medical records, document imaging, or related fields is strongly preferred.
• State certification may be required for birth certificate processing; training and course fees will be provided.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Retirement savings with a 401(k) Plan featuring a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan and flexible spending accounts.
• Education support, including tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.