Medical Records Specialist

Job Summary and Qualifications

As a Medical Records Specialist you will assist the HIM Director by routinely performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, resolving unbilled accounts, and processing physician suspensions. You will also serve as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.

Responsibilities

• Retrieve discharged medical records from various hospital departments and reconcile them to ensure all records are accounted for.
• Facilitate retrieval and printing of medical records from storage, and manage storage, archival, and record retention of documents or alternate media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips).
• Assist with the physician suspension process by evaluating suspension eligibility, creating recommendation lists for approval, sending notice letters, and making reminder calls.
• Prepare medical records and loose documents for scanning, scan documents, and index medical record documentation.
• Perform paper‑to‑PC screen quality‑control validation to ensure all documents associated with each record have been scanned.
• Complete any required state certification program and continuing education for birth certificate clerk duties, and follow state‑defined guidelines and processes.
• Interact with parents to collect and document birth information, deliver appropriate forms, and provide guidance on form completion.
• Work with parents to complete the Acknowledgment of Paternity form, handling conflict with patience, diplomacy, and sensitivity.
• Review patient medical records and other resources as needed to obtain required birth information.

Qualifications

• High school diploma or GED preferred.
• Hospital or medical office experience preferred, but not required.
• Previous experience handling patient health information, medical records, document imaging, or related functions strongly preferred.
• Completion of a state certification program may be required for birth certificate processing; training and course fees will be provided.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability coverage, and leaves of absence.
• 401(k) plan with a 100 % match on 3 % to 9 % of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, and retirement readiness tools.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
• Eligibility for benefits may vary by location.