Medical Records Specialist

Greater Seacoast Health is a nonprofit healthcare organization serving communities throughout the Greater Seacoast region of New Hampshire and southern Maine. Our mission is to provide innovative, compassionate, integrated healthcare that's accessible to everyone in our community.

About the role

We're looking for a detail-oriented Medical Records Assistant who takes pride in organization, accuracy, and helping healthcare teams deliver exceptional care. You'll play an important role in keeping patient care running smoothly and become part of a mission-driven team dedicated to improving the health and well-being of our entire community.

You'll work alongside an incredible team that includes primary care providers, dental professionals, behavioral health specialists, pharmacists, social workers, family support teams, and clinical & administrative professionals. Together, we provide compassionate, integrated care for patients of all ages—regardless of their ability to pay.

Responsibilities

• Processing medical record requests accurately and securely
• Maintaining patient records within our Electronic Medical Record (EMR) system
• Responding to requests from providers, hospitals, insurance companies, and authorized third parties
• Retrieving archived medical records when needed
• Supporting quality improvement initiatives
• Assisting patient outreach efforts
• Collaborating with providers and clinical staff to ensure excellent patient care
• Maintaining medical records supplies and office equipment
• Helping wherever needed to support the success of the team

Requirements

• High School Diploma or equivalent
• Strong attention to detail
• Excellent organizational and multitasking skills
• Basic computer and keyboarding skills
• Outstanding communication and customer service abilities

Qualifications

Bonus points if you have:

• Previous healthcare or medical office experience
• Experience working with Electronic Medical Records (EMR)

We're looking for someone who is dependable, positive, adaptable, and excited to be part of a collaborative healthcare team.

Pay

$21.50–$25.25 per hour, based on experience and qualifications.

Benefits

Employees working 32+ hours per week receive a comprehensive benefits package that includes:

• Medical Insurance
• Dental Insurance
• No-premium employee-only health plan option
• Generous Paid Time Off
• Seven Paid Holidays
• Employer-paid Life Insurance
• Employer-paid Short-Term Disability
• 401(k) with Employer Match
• Vision Insurance Options
• Flexible Spending Account (FSA)
• Long-Term Disability Options
• Employee Discount Programs

Schedule

Full-Time (40 Hours/Week)

Our Services

• Primary Care
• Pediatrics
• Dental Care
• Behavioral Health
• Substance Use Disorder Treatment
• Pharmacy Services
• WIC Nutrition Program
• Mobile Health Services
• Parenting & Family Programs
• Community & Public Health Initiatives