Medical Records Specialist

Description The Elizabeth Layton Center is seeking a Medical Records Specialist to join our Operations team in Ottawa, KS. If you thrive in a vibrant, supportive, and inclusive work environment, this is the opportunity you’ve been looking for! Who We Are Elizabeth Layton Center (ELC) is honored to be designated a Certified Community Behavioral Health Clinic (CCBHC), with locations in Ottawa and Paola, KS. CCBHCs offer a model of care focused on accessible and integrated behavioral health services. Our vision is to be recognized as the provider of choice for coordinated physical and behavioral health services in the communities we serve. ELC specializes in working with underserved populations to meet the growing needs unique to their situation and life experiences. What We Offer Competitive compensationA comprehensive benefits packageGenerous paid time offWellness resources to support your well-beingA collaborative, supportive team environmentOngoing opportunities for professional growthA healthy work-life balance Summary The Medical Records Specialist/Receptionist is responsible for maintenance and distribution of clinical documentation for Elizabeth Layton Center, as well as greeting, directing and assisting clients and visitors in a manner ensuring efficient patient flow and quality customer services. May require occasional travel.? Position reports directly to the Director of Operations. Major Job Responsibilities Maintains clinical records including sending out and receiving informationVerifies that all authorizations for communication are completed appropriately for the exchange of informationEnters/verifies information related to new clients and completes new client accounts in electronic medical recordProvides back-up coverage for the Intake Coordinator, helping new clients with needs around first appointments at ELCProvides back-up coverage for reception and phones dailyProvides evening reception coverage one evening per week and/or as assignedProvides customer service to identify and resolve billing questions or concernsCoordinates with the Billing Department to relay account information as neededMaintains confidentiality of all appropriate employee and client informationAnswers and directs incoming phone calls to support front desk staffTracks and follows the process for medical records destruction as appropriateCompletes required trainings as assignedPerforms other duties as assigned by the supervisor or designeeComplies with ELC policies and procedures ELC is an Equal Opportunity Employer (EOE) and considers all applications irrespective of race, marital status, sex, age, skin color, religion, nationality, veteran status, disability or any other characteristic protected by law. Take the next step toward a bright future – apply today and become part of a team where your contributions truly matter! Requirements Education and/or Experience: High School Degree or equivalentOne year of previous clerical or general office experience or requiredOne year of previous computer, typing and data entry experience requiredOne year of previous customer service experience requiredAny combination of job related experience and/or training which would produce the required knowledge, skills and abilitiesAbility to pass all required background checks Knowledge, Skills, And Abilities Ability to perform multiple tasks accurately, effectively and in a timely mannerKnowledge of the procedures and policies of the assigned departmentGeneral knowledge of modern office practices and proceduresAbility to maintain complex file systemsAbility to understand and follow oral and written instructions accuratelyAbility to operate a computer, multi-line telephone switchboard and other general office equipmentAbility to establish and maintain effective working relationships with other employees, officials and the publicAbility to safely perform major job responsibilities with or without reasonable accommodationsAbility to remain calm and courteous in a fast-paced and challenging office environmentAbility to travel to different office locations on occasionAbility to lift and carry up to 25lbs