Medical Records Specialist

Location: Louisville, KY 40215

Travel to our other clinics in the area will be required on an as-needed basis.

About the Role

Our practice is seeking an experienced individual who is organized, dependable, can work well in a fast-paced environment, and thoroughly enjoys working with people. The Medical Records Specialist is responsible for processing all medical records requests through prompt and courteous service in a high-volume, patient-focused environment.

Responsibilities

• Responds to written or telephonic requests for medical records in a timely manner.
• Maintains patient files in Electronic Medical Record (EMR) system.
• Responds to subpoenas according to operational standards.
• Retrieve patient information as directed.
• Maintains patient confidentiality by adhering to professional standards, policies and procedures, and federal and state requirements.
• Communicates problems or irregularities according to management.
• Other duties as assigned.

Requirements

• High School Diploma or GED equivalent
• Previous experience working with medical records in the healthcare industry is preferred
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Qualifications

• Must exhibit patient confidentiality at all times.
• Must be detail-oriented and able to work with changing priorities.
• Strong written and verbal communication skills required.
• Favorable result on Background Check required.
• Must be able to provide proof of identity and right to work in the United States.

Education and Experience

• High school diploma or general education degree (GED) required
• One year of related experience and/or training; or equivalent combination of education and experience
• Previous experience working with medical records in the healthcare industry preferred

Skills

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Experience using Electronic Medical Records (EMR) systems preferred
• Computer proficiency and ability to quickly learn new applications

Physical Requirements

This role requires a variety of physical activities to effectively perform essential job functions:

• Frequent walking (75%), sitting (50%), and standing (50%)
• Regular bending, stooping, and reaching (25–50%)
• Ability to lift, carry, push, and pull items up to 25 lbs
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and use of technology
• Visual and auditory acuity, including color, depth, peripheral vision, and the ability to adjust focus, required 100% of the time
• Occasional driving or climbing may also be necessary

Benefits

• Full Benefits Package: Medical, Vision, Dental, and Life Insurance
• 401k with Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Employee Discounts
• Competitive Base Pay

Schedule

Full-time position. Our offices are open Monday-Friday, 7:30am-5:30pm. Your shifts will typically be scheduled within these hours. You may need to work a little earlier and/or later as needed.