Medical Records Manager

The University of Pennsylvania, a world-renowned leader in education, research, and innovation, is the largest private employer in Philadelphia. Consistently ranked among the top 10 universities, Penn offers a unique working environment with 12 highly-regarded schools and a beautiful urban campus. Philadelphia provides a rich blend of historical significance, cultural offerings, and recreational activities.

About the Role

The Medical Records Manager at the University of Pennsylvania Ryan Veterinary Hospital is a key leadership role responsible for the strategic oversight, coordination, and management of all written and electronic medical records within the Medical Records and Referral Management Department. This position ensures efficient and effective medical records management while preparing for the transition to an electronic medical record (EMR) system. The role involves developing new policies, practices, and systems to enhance patient care, research, and education.

Responsibilities

• Develop, implement, and monitor policies, procedures, and best practices for medical record management in accordance with regulatory standards and hospital requirements.
• Evaluate patient medical records and enhance diagnosis coding specific to each visit in the hospital's information system.
• Lead the transition from disparate medical record systems to a comprehensive electronic medical record (EMR), ensuring seamless integration of information and data.
• Develop and implement a patient diagnosis coding system that aligns with clinical, educational, and research needs of the hospital.
• Oversee the disclosure of information to individuals and organizations in accordance with hospital policies.
• Supervise and manage the Medical Records and Referral Management Department staff, including recruitment, training, performance evaluation, and professional development.
• Provide guidance and support to staff in resolving complex medical record-related issues and inquiries.
• Oversee the fiscal operations of the department, including budget awareness, monitoring expenditures, and managing equipment and supplies requests.
• Maintain up-to-date knowledge of industry trends, regulations, and advancements in medical record management and health information technology.

Requirements

• Bachelor's degree in Health Information Management or equivalent combination of education and experience is required.
• In-depth knowledge of medical record terminology, coding systems, and best practices.
• Proven experience in hospital operations, medical records management, and EMR implementation.
• Strong leadership skills with the ability to motivate, mentor, and manage a diverse team.
• Excellent interpersonal and communication skills to interact effectively with medical staff, administrators, and IT professionals.
• Ability to analyze complex situations and make informed decisions to optimize medical record management processes.
• Detail-oriented with a strong commitment to accuracy, confidentiality, and compliance.
• Proficiency in relevant software applications and electronic medical record systems.

Qualifications

• Manager B: Bachelor's degree or equivalent combination of education and experience with 2-3 years of experience is required. Bachelor's degree in Health Information Management is preferred.
• Manager C: Bachelor's degree or equivalent combination of education and experience with 3-5 years of experience is required. Bachelor's degree in Health Information Management is preferred.

Benefits

• Health, Life, and Flexible Spending Accounts: Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits. Flexible spending accounts for eligible health care and dependent care expenses.
• Tuition: Exceptional tuition benefits for employees, spouses, and dependent children, including tuition assistance at other institutions.
• Retirement: Generous retirement plans allowing pre-tax or Roth savings with a variety of investment options through TIAA and Vanguard.
• Time Away from Work: Substantial paid time off for vacations, personal affairs, illness, or injury.
• Long-Term Care Insurance: Coverage for long-term care services at home, in the community, or in a nursing facility.
• Wellness and Work-life Resources: Programs and resources to support health, family, and work-life balance.
• Professional and Personal Development: Resources for personal and professional advancement.
• University Resources: Access to libraries, athletic facilities, arboretum, art galleries, and cultural/recreational activities.
• Discounts and Special Services: Discounts on arts, entertainment, transportation, mortgages, cellular plans, movie tickets, and theme parks.
• Flexible Work Hours: Creative approaches to work hours, locations, and job structures to promote work-life balance.
• Penn Home Ownership Services: Forgivable loans for eligible employees buying a home or residing in West Philadelphia.
• Adoption Assistance: Reimbursement for qualified expenses related to the legal adoption of a child.

Pay

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. The pay range for this position is $51,824.00 - $90,000.00 annually.

Job Location: Philadelphia, Pennsylvania