Medical Records/HIM

About the role

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare provides a broad array of services to people with mental health challenges and developmental disabilities, including behavioral health care, primary care centers, services for veterans and their families, accessible pharmacies, housing, and supportive social services.

Responsibilities

The Health Information Management Specialist II is cross-trained on various functions, including Psych Consult, MyAvatar, Penelope, Cerner, Evolv, Chart Assembly, Loose Filing, and Release of Information functions.

• Performs quality monitoring of patient demographic information
• Retrieves and sorts health information into the proper chart order
• Assist individuals with the Release of Information process
• Process requests for health information
• Request records from outside facilities
• Prepare the paper medical record for electronic scanning and indexing
• Scan/Upload documents into the EMR
• Perform quality checks on images for clarity, positioning, redundancy, and misfiles
• Purge and archive medical records on an as-needed basis
• Provides administrative support to clinical staff as needed
• Process outgoing mail daily
• Assist with training of HIM staff and volunteers
• Covers other medical records departments for assigned region
• Order office supplies and other material
• Participate in regularly scheduled supervision, team, and unit staff meetings

Qualifications

High School/GED graduate with 3 years experience in general office, preferably in a medical or psychiatric setting. Technical school/training may substitute for work experience.

• General knowledge of HIPAA guidelines
• Basic math skills required
• Ability to apply common sense understanding to carry out simple one or two-step instructions
• Proficiency using Microsoft Outlook, Word, and Excel
• Ability to utilize Internet for resources
• Typing 45+ wpm and 10-Key entry experience
• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state

Benefits

Metrocare offers a competitive salary, exceptional training, and an outstanding benefits package, including:

• Medical/Dental/Vision
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development allowance up to $2000 per year
• Bilingual Stipend – 6% of the base salary