Medical Records Custodian

About the role

Collect, maintain, and provide access to accurate patient health information for authorized users. Ensure compliance with healthcare standards, promote positive relationships with patients and staff, verify insurance, and handle collections. Demonstrate problem-solving and decision-making skills while maintaining confidentiality in a healthcare environment.

Responsibilities

• Collect, maintain, and provide access to accurate patient health information
• Ensure compliance with The Joint Commission Standards and other healthcare regulations
• Promote positive relationships with patients and staff
• Verify insurance and handle collections
• Support efficient operations through accurate record-keeping
• Maintain confidentiality of patient information

Requirements

• High school diploma or equivalent
• 1-2 years of medical records experience
• Knowledge of The Joint Commission Standards
• Detail-oriented with strong communication skills
• Professional appearance and ability to adhere to policies
• Commitment to excellent customer service

Skills

• Time management in high-paced settings
• Knowledge of insurance processes
• Professional etiquette
• Ability to foster positive interactions