Medical Record Clerk

About the role

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

Responsibilities

• Adhere to all policies of the organization, including (but not limited to) job description, certification/licensure requirements, mission statement, HIPAA, confidentiality standard and patient’s rights.
• Stay up to date with organization communication and directive.
• Track and monitor the entire release of information process until the requested medical records are received including faxing of medical requests to providers, hospitals, and other healthcare facilities
• Record requests completed timely as stated in Medical Records Procedure.
• Reviews the quality and legitimacy of each request and determines if information can be released.
• Checks for properly executed authorization to release medical information on designated patients
• Maintains working knowledge of state statutes on authorization requirements and related fees for copies and/or viewing
• Enters and logs all requests into the release of patient information software system within the electronic health record and/or excel.
• Maintains thorough knowledge of “Release of Information” policies and procedures guide and uses keen judgment in releasing information to a wide variety of requestors, including physicians, healthcare providers, attorney, patients, state agencies, insurance officers, etc.
• Review patient medical records to identify incomplete, missing or inaccurate information.
• Enter, update, and track deficiencies in the electronic medical record (EMR) system
• Provide monthly report of outstanding chart deficiency to supervisor.
• Meet established deadlines and productivity standards for chart completion and deficiency resolution.
• Assist with any scanning and archiving records.
• Answers phone as needed.
• Other duties as assigned.

Requirements

• High School Diploma required.
• Must possess excellent organizational skills and have the ability to change priorities quickly and maintain a professional attitude.
• Preferred Medical Records Experience.

Skills

• Computer and Printer
• Copy Machine
• Fax Machine
• Telephone
• Office 365: Excel, Word, Outlook