Medical Records Clerk

Responsibilities

• Provides historical data: Obtain health records for next day appointments and same-day requests.
• Filters labs, prescription requests, and other patient information through multiple interfaces.
• Handle high volume of incoming clinical tasks, phone calls, and in-person medical record requests.
• Scanning and sorting high volumes of incoming documents, faxes, and mail.
• Critical attention to detail needed to ensure accuracy.
• Reviewing clinical history and obtaining / releasing notes following medical record policies and procedures; Follow up on all incoming and outgoing record requests signed out for over 10 days.
• Monitor provider inbox and PAQ’s; reporting discrepancies and distributing tasks as needed.
• Follow up on all pending patient diagnostics according to referral policies and procedures. Ensure referral status is completed.
• Use multiple software systems to obtain and complete patient medical records per Sunset Health guidelines.
• Updates patient records; identifying inactive charts to be entered into archive database.
• Adhere to HIPAA confidential practices for patient information being aware of the organization’s protocols and adhering to their requirements.
• Works with internal and external departments and agencies to conduct audits and reports as needed.
• Actively participating in staff meetings and working toward accomplishing department goals and objectives; Accomplishing related results as needed.
• Demonstrates an understanding of organizational structure by utilization of appropriate channels of communication regarding all facets of departmental activities.
• Proper business use of computers, fax/copy machines, keeping work areas clean and organized.
• Use of good time-management skills; contributing to increased productivity.
• Adhering to all Sunset Health policies and procedures.
• Performs other duties as assigned.