Medical Records Clerk

Duties And Responsibilities

• Welcome patients and guests in a pleasant, caring, and considerate manner.
• Updates patient information in the electronic medical record and/or practice management software.
• Provides general information to callers as requested following departmental policies.
• Efficiently uses the switchboard and paging systems following standard procedures.
• Announces and pages emergency codes accurately and with expediency.
• Receives, enters, and accurately relays all messages as required.
• Aids in communicating and modeling the overarching company strategy and core values of the organization to create a proper work environment and sense of teamwork among employees.
• Adheres to and assists his/her direct leader in ensuring standards, policies, and HIPAA guidelines are met.
• Fosters a team-based work environment that shares common values of respect, diversity, trustworthiness, and collegiality.
• Supports team leaders in the delivery of project objectives and deliverables.
• Collaborates with team members and communicates relevant information to leadership.
• Upholds the security and confidentiality of company documents, patient information, and data.

Requirements

• Collaborates and cooperates with team.
• Drives for continuous improvement.
• Focuses on the customer.
• Plans and prioritizes.
• Thinks critically and resolves problems.