Medical Records Clerk

About the role

To ensure that all patient records are reviewed and accurate prior to releasing them in a timely manner, maintaining patient confidentiality, accuracy, and respect at all times.

Schedule

Flexible; may require some evenings and weekends.

Responsibilities

• Prepare patients’ charts accurately and appropriately, based on the specificity of the request.
• Ensure that the requested medical records are organized, accurate, and complete.
• Verify patient information via ICCONS.
• Timely release of patients’ records to all requestors via fax, in-person, mail, or email.
• Review all legal and governmental patient chart inquiries and requests prior to release.
• Safeguard patient records and ensure compliance with HIPAA standards (confidentiality) at all times.
• Release medical records in compliance with Patient Health Information Release Protocol.
• Create digital copies of requested medical records and store electronically.
• Upkeep and maintenance of Medical Records Release/Transfer Matrix.
• Follow up on pending release of patient records.
• Create Declaration of Records, if needed.
• Weekly submission of Records Transfer Report to QA/QM Director.
• Prepare invoices, if needed.
• Other duties as assigned by supervisor.

Requirements

• Microsoft Office/Word/Excel/Outlook proficiency.
• Excellent communication skills.
• Excellent customer service skills.
• Bilingual (Spanish/English) preferred.
• Ability to work as a team player and independently.
• Knowledgeable of the alpha-numeric system.
• Commitment to goals and philosophy of Northeast Community Clinic.
• Valid state identification.

Qualifications

High School Diploma and/or GED equivalent preferred, but not required.