Medical Records Clerk

Innovative Ventures (affiliated with Metro Infectious Disease Consultants) is seeking a Full-Time Medical Records Clerk who would be responsible for maintaining the accuracy, confidentiality, and accessibility of patient medical records within an infectious disease specialty practice. This position ensures timely processing of medical record requests, scanning and indexing documentation, management of electronic health records (EHR), and invoicing of third-party record requests. This role would be located in-person at the corporate location in Burr Ridge, IL. Specific Duties (examples): Medical Records ManagementMaintain, organize, and update patient medical records in the electronic health record (EHR) systemScan, index, and upload patient documents including referrals, laboratory reports, hospital records, imaging reports, and provider correspondenceReview records for completeness and accuracy and identify missing documentationEnsure records are filed promptly and accurately according to practice policiesProcess incoming medical record requests in accordance with HIPAA regulations and practice policiesMaintain logs of record requests, disclosures, and releasesCoordinate record transfers with hospitals, referring providers, insurance companies, attorneys, disability agencies, and patientsRespond to inquiries regarding medical records status and release proceduresEnsure all requests are completed within established turnaround timesThird-Party Request InvoicingProcess, invoice, and track payments for third-party medical record requests, including requests from attorneys, insurance companies, disability agencies, record retrieval vendors, and other authorized entitiesPrepare and issue invoices in accordance with state regulations and practice policiesMaintain accurate documentation of invoices, payments received, and outstanding balances related to release-of-information requestsFollow up on unpaid invoices and resolve billing questions related to record requestsCoordinate with third-party requestors to ensure timely fulfillment of requests and payment collection Requirements High School Diploma or Equivalent RequiredExperience in medical records management preferredExperience working in payer portals preferredProof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws Benefits Health InsuranceDental InsuranceVision InsuranceLife Insurance401(k)Paid time off