Medical Records Clerk

About the role

Established in 1994, Harding Mazzotti, LLP is a law firm dedicated solely to the representation of injured persons with an emphasis on providing each client with an exemplary level of service. Our core value at Harding Mazzotti, LLP is kindness—to each other, to our clients, and to our community. Our mission is to make each and every client a part of our family. Medical Records Clerks are responsible for retrieving and organizing clients’ medical records and following up with medical providers and hospitals on outstanding requests. This job operates in an office environment, routinely using standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines in a fast‑paced, professional setting.

Responsibilities

• Request medical records using the record request workflow in case management software.
• Follow up on outstanding medical requests, including sending additional correspondence and/or calling providers.
• Organize and maintain documents in an electronic case management system.
• Other duties as assigned.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Strong knowledge of PC applications, Windows, Microsoft Office (Outlook, Word, Excel).
• Excellent written and verbal communication skills.
• Excellent phone etiquette.
• Ability to remain in a stationary position approximately 50% of the time.
• Ability to occasionally move about the office to access file cabinets and equipment, and occasionally ascend/descend stairs.
• Frequent communication with coworkers, clients, and outside vendors, exchanging accurate information.

Qualifications

• Familiarity with medical terminology (preferred).