Medical Records Clerk

About the role

This position maintains all patient medical records, processes requests for medical records, scans/uploads documents into the electronic medical record, processes and follows up on referrals, diagnostics orders, and laboratory orders, and completes assorted medical administrative duties. The Medical Records Clerk works within a team of medical records staff who manage records for four clinical sites in the East Liberty, Lincoln-Lemington, and Hill District neighborhoods of Pittsburgh.

Responsibilities

• Process inbound faxes, P2Ps, EpicCare, Healow, and hardcopy documents on time.
• Scan and upload documents into the correct section of the correct patient's chart.
• Process and follow up on diagnostic orders, including obtaining prior authorizations.
• Process and follow up on referrals to other healthcare providers.
• Electronically process and follow up on patient record releases/requests as authorized by patients, healthcare providers, insurance companies, attorneys, and government agencies.
• Attach diagnostic reports and laboratory reports to orders, creating orders when necessary.
• Complete, fax, and mail forms and documents that providers generate in patient care.

Requirements

• A high school diploma or general education degree (GED) is required.
• One to three years of medical office experience is preferred.
• Knowledge of medical terminology is preferred.
• Good computer skills, including working knowledge of Microsoft Office.
• Good communication skills.

Physical Demands

Work is performed in a fast-paced office and community setting with local travel required. Physical demands include prolonged sitting/standing and phone use. Lifting and carrying equipment and supplies (5-10 lbs.) may be required.