Medical Receptionist- START ASAP

Location: Marlton, NJ (On-site)

About the role

Seeking an experienced and professional Medical Receptionist to join our busy medical practice in Marlton, NJ. This individual will serve as the first point of contact for patients and play a key role in ensuring a positive patient experience while supporting daily office operations. The ideal candidate will thrive in a fast-paced environment, handle a high volume of patient interactions, and provide exceptional customer service.

Responsibilities

• Greet and check in patients, ensuring a welcoming and professional experience.
• Verify patient demographic information, insurance details, and maintain accurate records within the EMR system.
• Schedule, confirm, and manage patient appointments both in person and over the phone.
• Follow up with patients regarding missed appointments and scheduling needs.
• Verify insurance coverage, collect co-pays, and process outstanding patient balances.
• Maintain and update patient records to ensure accuracy and compliance.
• Answer patient questions and address concerns, escalating issues when appropriate.
• Coordinate with physicians, nurses, and office staff to support patient care and office efficiency.
• Perform general administrative duties including scanning, faxing, filing, handling mail, and signing for deliveries.
• Ensure compliance with HIPAA regulations and patient confidentiality standards.

Requirements

• High School Diploma or equivalent required.
• 3+ years of medical receptionist or medical front desk experience required.
• Experience with patient registration, insurance verification, and appointment scheduling.
• Strong communication and customer service skills.
• Ability to multitask and remain organised in a busy office seeing 50-60 patients per day.
• Proficiency with EMR systems and general office software.
• Oncology or specialty practice experience is a plus.

Skills

• Medical Reception
• Front Desk Operations
• Insurance Verification
• Patient Registration
• Administrative Support
• Customer Service

Why Join Us?

• Stable contract-to-hire opportunity with a well-established medical practice.
• Collaborative team environment with approximately 20 employees.
• Consistent weekday schedule with early Friday departures.
• Opportunity to make a meaningful impact on the patient experience every day.

Schedule

• Monday to Thursday: 7:45 AM - 5:15 PM
• Friday: 7:45 AM - 12:00 PM (every third Friday until 3:00 PM)

Pay

The pay range for this position is $21.00 - $21.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)