Medical Receptionist

Position Highlights

• 1.0 FTE (40 hours per week)
• $18.17-$22.26/hour DOE with the ability to go higher for highly experienced candidates
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Additional pay for your bilingual skills, paid on hours worked
• Generous PTO, 8 paid holidays, and much more!

Qualifications

• A High School Diploma or GED
• One year's experience as a Receptionist in a clinic preferred
• Bilingual (English/Spanish) speaking skills required at a level 9

What You’ll Do

• Answers the phone, transfers calls and takes messages as needed for the clinic
• Greet patients and maintain patient and visitor logs
• Notifies appropriate person of the patient’s arrival
• Provides translation services as needed to patients
• Sets up and maintains patient charts, registering new patients and updating patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed
• Notifies appropriate Provider of all patient no-shows and cancellations
• Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation
• Aids patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• Performs routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports
• Reviews cash box receipts and reconciles cash box daily
• Performs other duties as assigned