Medical Receptionist - Primary Care

About the Role

The Medical Receptionist I is responsible for greeting and registering patients, accurately entering demographic and insurance information, scheduling appointments, and collecting copayments. They verify insurance eligibility, explain financial requirements, and process payments. The role includes managing incoming calls professionally, coordinating referrals, obtaining authorizations, and scheduling follow-up tests or procedures.

Responsibilities

• Greet visitors and patients, directing them appropriately.
• Maintain accurate patient demographic and insurance data in the system.
• Verify insurance coverage and explain financial obligations to patients.
• Collect payments and reconcile daily charges accurately.
• Schedule appointments, send reminders, and follow up on no-shows.
• Handle incoming calls professionally and operate office equipment effectively.

Requirements

• High School Diploma or equivalent.
• Strong verbal and written communication skills.
• Organizational and prioritization abilities.
• Knowledge of computer data management programs.
• Professional, calm demeanor in handling requests and complaints.