Medical Office Receptionist - Primary Care

Position Highlights

Position: Medical Office Receptionist
Location: 21481 N Rand Rd Kildeer
Full Time: 40 hours/week
Hours: M-F 7am-5pm and Sat am rotation
Travel: Yes

What You Will Do

• Greets incoming patients and visitors at various points of service within the facility providing congenial and hospitable customer service.
• Refers patients and visitors to appropriate department or resource.
• Notifies appropriate resource of patients and visitors arrival in a timely manner.
• Registers new patients and schedules appointments for providers and services.
• Reschedules appointments and follows up on cancelled and missed appointments.
• Collections co pays and balances and makes follow up appointments as necessary.
• Responds to patient and visitor questions in a timely and appropriate manner utilizing knowledge of the organizations policies and procedures.
• May communicate with other departments, team members, physician offices, the hospital, or patients in response to requests for information, follow-up, or problem resolution.
• Performs various clerical duties as needed in assigned work areas. May order supplies for work area, open mail etc.
• Operates standard office machines including computer, calculator, photocopier, fax and credit card terminal.
• Maintains work and waiting areas in a neat and professional manner.
• May perform a variety of special projects as assigned.
• Adheres to all NCH standards, policies and procedures.

What You Will Need

• Education: High school diploma or GED
• Experience: One year of customer service work experience or interaction with the public required. Knowledge of medical terminology preferred
• Unique or Preferred Skills: Proficient computer skills.

Benefits

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Variety of Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retail Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities
• Visa Sponsorship Available (Nursing and Lab roles)

About the Role

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

Schedule

Hours: M-F 7am-5pm and Sat am rotation

Qualifications

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Skills

• Proficient computer skills.

Pay

The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Benefits

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Variety of Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retail Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities
• Visa Sponsorship Available (Nursing and Lab roles)

Equal Opportunity Employer

EEO: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.