Medical Receptionist - Closner

About the role

We're committed to bringing passion and customer focus to the business. Join Our Team as a Front Desk Receptionist! We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility.

Responsibilities

• Warmly greet and direct visitors, providing clear instructions and ensuring they feel comfortable and informed.
• Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
• Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
• Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
• Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
• Maintain office equipment and supplies, keeping the reception area clean and orderly.
• Take on additional tasks and projects as needed, contributing to the overall success of the team.
• Create a lasting, positive impression on every patient who walks through our doors.

Qualifications

• High school diploma or equivalent.
• At least 1 year of receptionist experience, preferably in a healthcare setting.
• Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
• Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
• Strong ability to prioritize, multi-task, and pay close attention to detail.
• Ability to work well within a team and work independently in a high-stress environment with strong organizational skills.

Why Join Us

• Be the first point of contact for our patients, making a difference in their healthcare journey.
• Work with a dedicated and friendly team that values collaboration and mutual support.
• Take advantage of opportunities for professional development and career advancement.
• Enjoy a clean, organized, and welcoming workspace.