Medical Receptionist

Patient Registration & Front Desk Support

• Greet and check in patients for scheduled appointments.
• Verify patient identification and demographic information.
• Schedule, reschedule, and confirm patient appointments.
• Accurately update patient records in electronic medical record systems.
• Verify insurance information and obtain required documentation.
• Provide exceptional customer service and maintain a professional demeanor.

Clinical & Administrative Support

• Support patient flow and assist with daily clinic operations.
• Measure and document vital signs, including temperature, blood pressure, pulse, and blood glucose.
• Collect and process specimens in accordance with established procedures and safety guidelines.
• Perform venipunctures, finger sticks, urine collections, and related testing as assigned.
• Provide patients with instructions related to testing and specimen collection.
• Perform ECGs when required and appropriately trained.
• Maintain medical and office supply inventory.
• Operate clinical and office equipment safely and effectively.
• Complete additional administrative and operational duties as needed.

Required Qualifications

• High School Diploma or GED.
• Minimum of 3–4 years of medical office experience.
• Experience using Epic EMR.
• Strong customer service and patient communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced setting.
• Commitment to patient confidentiality and HIPAA compliance.

Preferred Qualifications

• Experience working in a primary care or outpatient healthcare setting.
• Knowledge of patient registration, scheduling, and insurance verification processes.
• Clinical support experience, including vital signs collection and specimen handling.

Top Skills

• Epic EMR.
• Medical Reception / Patient Registration.
• Appointment Scheduling.
• Insurance Verification.
• Administrative Support.