Medical Receptionist

You will report to the Center Administrator at our onsite outpatient clinic located at the Cayce Clinic.

Responsibilities

• Operates a switchboard or multi-line phone and maintains long-distance call logs.
• Greets visitors and determines the nature of their visit, issues visitor passes, and maintains visitor logs.
• Alerts appropriate party of visitor arrival or directs visitors to the correct office, department, or employee.
• Responds to routine inquiries from internal or external sources regarding the organization’s location, hours of operation, phone numbers, and/or email address.
• Performs miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, and receiving and sending courier packages.

This role is patient-facing and part of the company’s Tuberculosis (TB) screening program. If selected, you will be required to undergo TB screening.

Requirements

• High School Diploma or GED.
• 1+ years of medical reception experience.
• Knowledge of Medical Terminology.
• Experience with EMR Systems (Electronic Medical Records).

Preferred Qualifications

• Experience with a value-based care model.
• Bilingual in English and Spanish.

Pay

The compensation range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may vary based on geographic location and individual pay will depend on demonstrated job-related skills, knowledge, experience, education, and certifications.

$38,000 - $45,800 per year.

This job is eligible for a bonus incentive plan based on company and/or individual performance.

Benefits

Humana, Inc. and its affiliated subsidiaries offer competitive benefits supporting whole-person well-being, including:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, including company and personal holidays, paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.

About the Company

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatment. Our care model focuses on personalized experiences, taking time to listen, learn, and address factors impacting patient well-being. Integrated care teams—including physicians, nurses, and behavioral health specialists—spend up to 50% more time with patients, delivering compassionate, personalized care for better health outcomes. We address physical health and other factors influencing well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business creating integrated, differentiated experiences centered on patients. As the largest provider of senior-focused primary care, a leading home healthcare provider, and a top integrated home delivery, specialty, hospice, and retail pharmacy provider, CenterWell focuses on whole health—addressing physical, emotional, and social wellness. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more at CenterWell.com.