Medical Practice Supervisor - Pulmonary Medicine West

Position Summary

Orlando Health Medical Group - Pulmonary Medicine West is seeking a Medical Practice Supervisor for a full-time position (40 hours per week), Monday through Friday, 8am to 5pm. The practice is located at 9400 Turkey Lake Rd, Orlando, FL 32819. The Supervisor has operational supervisory responsibility of an Orlando Health Physician Group Practice site.

About Orlando Health Medical Group

Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women's health, primary care and the largest hospitalist program in Florida. Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida's east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

Responsibilities

• Focus on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling and business-related reporting and functions.
• Oversee scheduling patients and improved access for patients to the practice.
• Act as a resource for the Chief Operations Officer, Director of Operations, and/or Operations Manager.
• Manage operations to provide physician clients with the most efficient and cost-effective clinical operation.
• Assist in development, administration and support of organizational policies and procedures.
• Implement and monitor projects and operational functions as developed by the Chief Operations Officer, Director of Operations, and/or Operations Manager.
• Assist physician(s) with creation of strategies for efficiency and growth of the practice.
• Provide management reports to physicians and administration for review, practice planning, practice marketing, and completes practice development.
• Manage various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
• Develop systems knowledge, including practice management systems and electronic medical records where applicable.
• Proficient in word processing, spreadsheet development, and presentation skills required.
• Strong interpersonal, customer service, and supervisory skills required.
• Provide department level orientation to new team members to include system software, telephone processes and protocols, office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans.
• Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintain compliance with all Orlando Health policies and procedures.

Other Related Functions

• Educate and supervise staff.
• Provide necessary documentation relating to policies and procedures.
• Maintain confidentiality of data and information.
• Function as a member of the medical office management team.

Qualifications

Education/Training: High school graduate or equivalent.

Licensure/Certification: None.

Experience: Three (3) years' experience in a physician office setting.