Medical Practice Supervisor

About the role

Serves as a liaison for patients, government agencies, and third-party payers for the purpose of providing an on-site contact for individual practice sites.

Completes regular performance evaluations for each staff member and conducts evaluations for new staff prior to the completion of the probationary period.

Acts as a liaison between administration, physicians, and staff.

Counsels employees, develops staff, and utilizes the disciplinary process as appropriate.

Coordinates the daily operations of the medical practice site.

Recruits, orients, counsels, and evaluates a team of engaged employees to assure quality patient care.

Maintains infection control standards and OSHA standards for the medical practice, assuring staff knowledge and compliance with HIPAA and OSHA policies and procedures.

Leads quality initiatives and safety functions that support patient care and reflects the initiative and responsibility indicative of professional expectations.

Collaborates with ancillary support services to provide a safe, clean, and secure environment for patients, staff, and visitors.

Resolves patient complaints and proficiently uses computer applications to achieve optimum patient care efficiencies.

Responsibilities

• Able to communicate effectively in English, both verbally and in writing
• Knowledge of Medicare, Medicaid, and third-party payors
• Ability to communicate professionally, both verbally and nonverbally, and utilizes effective listening and questioning techniques
• Mature judgment in dealing with patients, physicians, and insurance representatives
• Ability to operate general office machines such as computer, fax machine, printer, and scanner
• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
• Ability to manage diverse personalities
• Ability to adapt in an ever-changing healthcare environment
• Ability to follow complex instructions and procedures, with a close attention to detail
• Exceptional customer service skills
• Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties
• Basic medical terminology
• Knowledge of coding ICD-10 and CPT billing
• Leadership experience in a healthcare setting
• Patient care experience as CMA, LPN, EMT, etc.
• Staff experience in a health care setting

Requirements

Associate degree preferred, high school diploma or equivalent required.

Field of study in Business, Finance, or Supply Chain.

2+ years of related work experience.

Qualifications

Knowledgeable in Medicare, Medicaid, and third-party payors.

Ability to communicate professionally, both verbally and nonverbally, and utilize effective listening and questioning techniques.

Mature judgment in dealing with patients, physicians, and insurance representatives.

Ability to operate general office machines such as computer, fax machine, printer, and scanner.

Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion.

Ability to manage diverse personalities.

Ability to adapt in an ever-changing healthcare environment.

Ability to follow complex instructions and procedures, with a close attention to detail.

Exceptional customer service skills.

Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties.

Basic medical terminology.

Knowledge of coding ICD-10 and CPT billing.

Leadership experience in a healthcare setting.

Patient care experience as CMA, LPN, EMT, etc.

Staff experience in a health care setting.

Skills

Able to communicate effectively in English, both verbally and in writing

Knowledge of Medicare, Medicaid, and third-party payors

Ability to communicate professionally, both verbally and nonverbally, and utilizes effective listening and questioning techniques

Mature judgment in dealing with patients, physicians, and insurance representatives

Ability to operate general office machines such as computer, fax machine, printer, and scanner

Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion

Ability to manage diverse personalities

Ability to adapt in an ever-changing healthcare environment

Ability to follow complex instructions and procedures, with a close attention to detail

Exceptional customer service skills

Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties

Basic medical terminology

Knowledge of coding ICD-10 and CPT billing

Leadership experience in a healthcare setting

Patient care experience as CMA, LPN, EMT, etc.

Staff experience in a health care setting

Benefits

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Pay

$18.37 - $34.17

Schedule

Full time

Shift Day (United States of America)

Physical Requirements

View physical requirements here