Medical Practice Manager (Multi-Speciality)

Selected Responsibilities

• Complete daily, weekly, and monthly office manager checklists, reports, and documentation.
• Act as a liaison between the corporate office, clinic team, and external entities to ensure clear communication and workflow adherence.
• Handle patient complaints promptly with tact and compassion, involving relevant parties when required.
• Analyze operational business metrics to drive business and clinical quality outcomes.
• Ensure compliance with HIPAA and OSHA regulations, maintaining a safe environment for both employees and patients.
• Interact with vendors, suppliers, and other related entities as necessary.
• Manage practice locations, including equipment maintenance, and preventative maintenance contracts in accordance with company policy and procedure.
• Conduct regular staff meetings to share information and address company updates.
• Manage employee scheduling, oversee time off requests, and ensure continuous shift coverage.

Requirements

• A relevant degree.
• At least 3-5 years of experience in medical office supervision.
• Preferably holds a certification such as Emergency Medical Technician (EMT – Basic), Licensed Practical Nurse (LPN), Graduate of a Medical Assisting Program (MA), or Certified Medical Assistant (CMA).

Qualifications

• Excellent verbal and written communication skills.
• Proven leadership abilities.
• Strong commitment to confidentiality and integrity.
• A growth mindset, with a willingness to learn and adapt.
• Flexibility and resilience in a dynamic environment.
• Effective time management and workload prioritization skills.

Pay

Commensurate with experience.

Schedule

Full-time, Monday through Friday, with occasional after-hours as needed.

Benefits

Comprehensive benefits package available on the first of the month following 30 days of employment.