Medical Office Support, Endocrinology Services Northwest

About the role

Endocrinology Services Northwest of Praxis Health is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full‑time position. The candidate should have a collaborative, team‑spirit and a willingness to support the needs of patients as well as the goals of the job and the team.

Compensation

$18.00 – $20.00 per hour

Schedule

Monday – Friday

Responsibilities

• Greets, screens, and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence.
• Answers routine medical administrative inquiries.
• Performs high volumes of reception duties, including answering and screening telephone communication, relaying messages, questions, and other relevant information between patients and their clinical team.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assists in medical record maintenance, including retrieving and sending records to offices and individuals as required by state and federal laws.
• Ensures scheduling accuracy for optimal use of provider and patient time.
• Contributes to internal communication via multiple software programs.
• Maintains files and assists in establishing office systems.
• Assists in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.

Requirements

• High school diploma or GED.
• 1 year customer service experience.
• Typing speed of at least 45 wpm.
• Experience in a medical office setting preferred, but not required.

Benefits

• Medical, Dental, Vision with In‑Network & Custom Network discounts.
• 401(k) with discretionary employer match.
• Paid Time Off.
• Free clinical diagnostic laboratory testing performed in‑house.
• Potential six‑month and annual pay increases based on strong performance and attendance.

Physical Requirements

• Manual dexterity for office machine operation, including computer and calculator; ability to stoop, bend to handle files and supplies, and sit for extended periods.
• Regularly lift and/or move up to 10 pounds; frequently lift and/or move up to 25 pounds; occasionally lift and/or move up to 50 pounds.
• Stress may be triggered by multiple staff demands and deadlines.
• Work performed in an office environment with frequent contact with staff and patients.

About Praxis Health

Praxis Health is a family of medical groups providing high‑quality healthcare throughout Oregon. Our community‑based clinics are the DNA of our business, delivering better medicine, advocacy for patients, and a collaborative culture for providers and staff. With over 50 years of service, we are pioneers and thought leaders, offering innovative, cost‑efficient, and cutting‑edge healthcare solutions. We are not a “big box” provider; instead, we consist of small groups and clinics that quickly adapt to industry changes and patient needs.