Jobs · Customer Service · Texas

Medical Office Specialist

South Texas Health System Clinics · McAllen, TX · 6 days ago
On-siteCustomer ServiceFull-time

Responsibilities

The Medical Office Specialist (MOS) is responsible for front desk coverage for the medical practice which includes registration, check-in, collecting co-pays, scheduling appointments, billing patients, and scanning records into EMR, reports, and correspondence.

  • Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information.
  • Fulfills clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate.

Qualifications

  • High School Diploma or equivalent required.
  • Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program preferred.
  • Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred.
  • Familiarity with medical terminology required.
  • Experience with patient check-in and check-out process (according to clinic protocol) preferred.

Benefits and Rewards

  • Retention Bonus Program if offered.
  • Loan Forgiveness Program if offered.
  • Challenging and rewarding work environment.
  • Competitive Compensation & Generous Paid Time Off.
  • Excellent Medical, Dental, Vision and Prescription Drug Plans.
  • 401(K) with company match and discounted stock plan.
  • SoFi Student Loan Refinancing Program.
  • Tuition savings to continue your nursing education with Chamberlain University.
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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