Medical Office Manager - Podiatry Practice

About The Role

The Medical Office Manager for our Podiatry Practice plays a pivotal role in ensuring the smooth and efficient operation of the clinic. This position is responsible for overseeing daily administrative functions, managing staff, and maintaining a high standard of patient care and satisfaction. The manager will coordinate between medical providers, patients, and insurance companies to optimize workflow and financial performance. They will also implement policies and procedures that comply with healthcare regulations and improve operational efficiency. Ultimately, this role ensures that the practice runs effectively, supporting both clinical and business objectives to provide exceptional podiatric care.

Responsibilities

• Manage daily operations of the podiatry office, including scheduling, patient flow, and front desk activities.
• Supervise, train, and evaluate administrative and clinical support staff to maintain a productive and positive work environment.
• Oversee insurance verification and prior authorizations; serve as the primary liaison between front office and billing department by responding to billing team inquiries and ensuring accurate, timely communication to support efficient revenue cycle operation.
• Maintain compliance with healthcare laws, regulations, and accreditation standards, including HIPAA.
• Cookordinate communication between physicians, patients, insurance providers, and external vendors.
• Develop and implement office policies and procedures to improve efficiency and patient experience.
• Address patient concerns and resolve issues promptly to maintain high levels of patient satisfaction.

Skills

• Utilizes strong organizational skills daily to coordinate complex schedules and manage multiple administrative tasks efficiently.
• Learns and applies leadership and interpersonal skills to supervise staff, foster teamwork, and maintain a positive office culture.
• Proficient with EHR and practice management software to enable accurate patient record keeping and streamline billing processes.
• Knowledgeable in medical billing and coding to ensure proper insurance claim submissions and financial accuracy.
• Problem-solving and communication skills are critical for resolving patient concerns and facilitating clear communication among providers, staff, and external partners.