Medical Office Manager

This is a full-time position, Monday through Friday, with occasional after-hours as needed.

About the role

Comprehensive oversight of clinic operations, ensuring satisfaction of patients, staff, and providers. Commitment to maintaining company quality standards. Busy, fast-paced work environment ideal for candidates who thrive in dynamic settings.

Responsibilities

• Complete daily, weekly, and monthly office manager checklists, reports, and documentation.
• Act as a liaison between the corporate office, clinic team, and external entities to ensure clear communication and workflow adherence.
• Handle patient complaints promptly with tact and compassion, involving relevant parties when required.
• Analyze operational business metrics to drive business and clinical quality outcomes.
• Ensure compliance with HIPAA and OSHA regulations, maintaining a safe environment for both employees and patients.
• Interact with vendors, suppliers, and other related entities as necessary.
• Manage practice locations, including equipment maintenance, and preventative maintenance contracts in accordance with company policy and procedure.
• Conduct regular staff meetings to share information and address company updates.
• Manage employee scheduling, oversee time off requests, and ensure continuous shift coverage.

Requirements

• Relevant degree.
• At least 3–5 years of experience in medical office supervision.
• Preferably hold a certification such as Emergency Medical Technician (EMT – Basic), Licensed Practical Nurse (LPN), Graduate of a Medical Assisting Program (MA), or Certified Medical Assistant (CMA).

Other Priorities

• Excellent verbal and written communication skills.
• Proven leadership abilities.
• Strong commitment to confidentiality and integrity.
• A growth mindset, with a willingness to learn and adapt.
• Flexibility and resilience in a dynamic environment.
• Effective time management and workload prioritization skills.
• Specialty or Psychiatry setting highly preferred.