Medical Office Coord-Clinical

About the role

Beth Israel Deaconess Milton is seeking a Medical Office Coordinator - Clinical to work in their Community Physician Association (CPA) Medical Office. This role involves supporting a Family Medicine physician practice and fulfilling responsibilities to the CPA office.

Responsibilities

• Displays courtesy and professionalism at all times while providing timely, helpful service to all patients, visitors, physicians and other associates.
• Prepares treatment rooms for examination of patients.
• Interviews and determines patient's health needs and chief complaint for appropriate treatment.
• Measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height and records information in patient's chart.
• Drapes patient with covering and positions instruments and equipment if necessary. Assists physician in exam if needed.
• Inspects and maintains patient records to ensure completeness.
• Administers injections or treatments (as allowed for medical assistants), under the direction of a physician and performs routine laboratory tests.
• Operates and performs routine diagnostic tests in office, such as electrocardiograph or nebulizer.
• Calls medical facilities or specialists to schedule patients for off-site testing.
• Triage patient telephone calls for appropriate treatment when requested. Returns telephone calls to patients or calls relating to patients for prescription, treatment or diagnostic data when requested.
• Processes all prescription requests from pharmacies, patients, and physicians.
• Inventories and orders medical supplies, vaccines and other patient-related materials.
• Sterilizes instruments and maintains diagnostic equipment.
• Completes documentation and tracking for all clinical, laboratory and pharmaceutical areas.
• Receives, organizes, and tracks the handling and distribution of medication samples.
• Aids in scheduling of patients and performs secretarial tasks as needed.
• Aids in data entry of patient-related information in practice management software to maintain office and patient records.
• Aids in creating and updating office policies.
• Attends mandatory in-service programs on Universal precautions, Disaster Plan, Electrical and Fire Safety and Hazardous Communications.
• Complies with all hospital and department safety practices.
• Reports to work consistently and promptly.
• Provides proper advance notice of absence or tardiness.
• Performs other duties as required or assigned.
• Under the direction of the Manager, Physician Services, accomplishes assigned duties within scope of established department and Community Physicians Associates policies and practices.
• Reports to physician regarding medical questions and direction; reports to manager regarding business matters.

Qualifications

• Certified graduate of a medical assistant course or practical nurse program.
• Previous clinical experience required.
• Knowledge of anatomy, physiology and terminology.
• Strong work ethic and the ability to be flexible in schedule.
• Broad knowledge of the workings of both Milton Hospital and the Community Physicians Associates.
• Strong knowledge of medical terminology, health insurance programs and a variety of computer software including GE/Centricity Practice Management and Pocket Script Software, MediTech, Microsoft Word, Excel and medical office billing programs.
• Ability to sit, stand, bend, and move throughout the shift.
• Ability to speak the English language in an understandable manner and convey information effectively through written and oral communications.
• Ability to cope with the mental and emotional demands of the position; handle emergency/problematic situations and issues of a confidential nature.
• Ability to operate office, business and accounting machines data processors, word processors, etc.
• May be required to lift and move small equipment and supplies.