Medical Office Assistant, Student Health Center at RIT

Essential Duties & Responsibilities

• Collects lab samples, performs venipunctures, and conducts ECGs to support diagnostic procedures
• Takes and records vital signs, prepares patients for exams, and facilitates clinical procedures to ensure quality patient care
• Maintains accurate and up-to-date medical records, ensuring compliance with confidentiality and healthcare regulations
• Supports reception and check-out areas by scheduling appointments, verifying insurance information, and updating patient records
• Ensures student immunization compliance by reviewing medical documentation and updating records accordingly
• Contributes to a collaborative healthcare environment by coordinating with medical staff and optimizing operational efficiency

Knowledge, Skills & Abilities

• Knowledge of clinical procedures such as venipunctures, ECGs, and vital sign measurements
• Knowledge of medical recordkeeping practices, confidentiality regulations, and healthcare documentation
• Skills in collecting lab samples, performing diagnostic procedures, and preparing patients for exams
• Skills in managing reception tasks, scheduling appointments, and verifying patient insurance information
• Ability to maintain compliance with student immunization requirements and update records accordingly
• Ability to collaborate effectively with healthcare staff to enhance patient care and operational efficiency

Minimum Education & Experience

• Diploma/Certificate in Medical Assisting
• 1 year of relevant experience

Job Level Overview

An intermediate level role with working foundational knowledge and skills to perform routine and occasionally non-routine tasks. Tasks may require interpretation or deviation from standard procedures. May provide assistance to entry level staff.

Preferred Qualifications

• At least 1 year of experience in a primary care or clinical office setting
• Strong phlebotomy skills
• Excellent communication and interpersonal skills

About The Role

The Student Health Center (SHC) within RIT's Division of Student Affairs is a fully accredited (AAAHC) ambulatory care facility committed to supporting student well-being and success. Our team provides inclusive, innovative, and compassionate care while honoring the diverse backgrounds, experiences, and health practices of the students we serve. Working in Student Health & Well-being means contributing to a mission-driven environment focused on enriching the overall student experience.