Medical Office Assistant

Albany Gastroenterology Consultants have partnered with Allied Digestive Health, one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology, with several serving as chief of gastroenterology at nearby hospitals and recognized as top-quality physicians in publications such as Best Doctors in America, Top Doctors New Jersey, and US News & World Report.

About the role

We are seeking Full-Time and Part-Time Medical Office Assistants to join our team in Albany, NY. The Medical Office Assistant will work closely with nurses to care for patients in a team environment and report directly to the nursing coordinator.

Responsibilities

• Retrieve and respond to patient voicemails and secure messages, or generate tasks for nurses when unable to respond
• Schedule appointments for office visits, referrals, imaging studies, and lab work
• Handle prior authorizations for imaging studies, medications, and lab studies
• Generate result letters to patients and send portal messages
• Enter recalls for office appointments, imaging studies, and procedures
• Demonstrate excellent customer service skills and computer proficiency

Requirements

• High School graduate or GED
• Basic computer competency
• Commitment to confidentiality and respect
• Ability to work independently while functioning collaboratively as part of a team
• Medical office experience preferred (1+ years)

Benefits

• Medical, Dental, and Vision insurance
• Life Insurance and Voluntary benefits
• Time-Off Benefits
• Employee Assistance Program (EAP)
• 401K retirement plan
• Commuter Benefits

Pay

Competitive base salary

Schedule

Monday–Friday, 8:30 AM – 5:00 PM