Medical Office Assistant

About the role

We are seeking a full-time Medical Office Assistant to join our dynamic team at Gastro One Clinic. Located at 1325 Eastmoreland Ave, Memphis, this position offers a supportive environment where you can build your career.

Responsibilities

• Greet patients and visitors, assessing their needs and directing them appropriately.
• Answer phone calls as needed.
• Verify and/or enter all patient demographic information in the Electronic Medical Record (EMR).
• Check for necessary referrals and ensure appropriate forms are completed, signed, and assembled.
• Schedule patients for office visits, procedures, and other x-rays and tests as requested.
• Collect co-pays, deductibles, and balances at the time of visit.
• Confirm all patient office visits and procedures for the next business day.
• Manage and update patient records.
• Maintain the front desk and reception areas.

Requirements

• A High School Diploma or equivalent is required.
• Knowledge of medical terminology is preferred.
• Prior experience working in a front office capacity is preferred.
• A Basic Life Support (BLS) certification is required.