Office Medical Assistant

Essential Duties And Responsibilities

• Collect all pertinent medical information needed for the clinician’s medical decision making.
• Point person for the Provider’s patients, facilities, and other healthcare professionals.
• Responsible for processing physician orders after each appointment.
• Scheduling appointments.
• Verify patient information/insurance verification.
• Room patients, collection of vital signs, prepare patients for examination.
• Phone/Fax/Electronically send prescriptions and refills to pharmacy.
• Document patient notes in EMR.
• Answer phones, receive and send faxes, check patients in and out.
• Requesting medical records.
• Documenting all calls utilizing a easy to use medical software.
• Reviewing incoming messages inbox, assigning faxes and attachments and distribute/assign to the appropriate provider throughout the day.
• Able to develop strong rapport and communication skills over the phone.
• Maintains patient confidentiality and all HIPAA privacy requirement.
• Attends required meetings and in-service.
• Able to adapt and apply guidelines and procedures.
• Strong customer service.

Qualifications

• Certified Medical Assistant
• At least two years of medical office experience
• Basic working knowledge of medical terminology
• Computer skills: Microsoft Excel, Word, Outlook
• Strong customer service, organizational, and interpersonal skills with excellent problem solving skills
• Professional demeanor, self-motivated, and dependable
• Able to multi-task, work in a fast paced environment, and work well under pressure
• Strong phone communication skills