Medical Office Assistant - Grenada

About the role

To assist physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. To work in support of clinic operations performing medical office, billing and clinical duties as may be required in a specific clinic.

Responsibilities

• Answers telephones, greets patients, pulls, updates and files patient medical records, verifies patient demographic and insurance information, schedules appointments, and performs billing and bookkeeping.
• Checks-in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities, performs billing and other general medical office procedures in accordance with established protocols of a particular clinic.
• Educates and advises patients on specified medical issues within established guidelines.
• Arranges examining room equipment; cleans rooms and escorts patient to and from assigned room in clinic.
• Disposes contaminated supplies; maintains stocks of medical supplies and medications as appropriate to the clinic.
• Performs administrative duties such as answering telephones, greeting patients, updating and filing patient medical records, verifying demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.
• Practices safety, environmental, and infection control methods. Adheres to HIPPA, OSHA, infection control, and medical records compliance regulatory requirements.

Requirements

High School Diploma/GED required and completion of a formal medical office assistant or equivalent training program, such as but not limited to: Certified Medical Assistant, Emergency Medical Technician, or Licensed Practical Nurse with no clinic experience or, High School Diploma/GED required and two (2) years experience in a healthcare setting.

Qualifications

N/A

Skills

• Knowledge of general medical office procedures
• Good telephone skills
• Excellent customer service skills
• Must be able to multi-task
• Able to type 35 wpm
• Knowledge of Microsoft Word
• Interpersonal skills to interact with patients and staff
• Verbal and written communication skills
• General understanding and application of basic accounting principles

Benefits

N/A

Pay

Hourly

Schedule

Full time