Jobs · Management · Virginia

Medical Group Director of Operations, Surgical Division

Bon Secours Mercy Health · Richmond, VA · Today
On-siteManagement$120k–$150k/yrFull-time

About the role

The Medical Group Director of Operations, Surgical Division will provide operational oversight of all activities for assigned practices and departments. In collaboration with appropriate interdisciplinary team members, is responsible for the oversight of clinical programs, regulatory compliance, performance improvement, certification and accreditation and quality improvement processes.

Responsibilities

  • Supports and directs the efficient, effective operations of assigned practices including provider productivity, appropriate staffing, supply utilization and resource allocation.
  • Proactively advances the performance of the medical group through improved processes, efficiencies, and provider and associate engagement.
  • Leads change efforts in areas of responsibility and may lead larger scale efforts across the market medical group practices including M&A activity, technology, patient experience and clinical improvement efforts.
  • Directs and develops physician practice leaders.
  • Ensures the ministry’s clinical providers provide high quality, efficient, effective care by supporting and developing and retaining highly responsive, reliable, competent support teams.
  • Creates a culture of clinical and operational performance focused on quality, service, stewardship and engagement.
  • Participate in market or system-level projects, committees, councils or work groups.
  • In collaboration with talent acquisition, actively participates in the recruitment process to interview, retain, train and develop practice clinical and administrative teams.
  • Identifies and supports meaningful coaching and development opportunities to grow talent within the practice and ministry.
  • Acts as a practice and operational leader, and models desirable behaviors that reinforce ministry culture.

Requirements

  • Bachelor's Degree in Healthcare administration, business, finance or related field (required)
  • 5 years in physician practice management with increasing scope of management responsibilities and achievement

Skills

  • Proficient in all Microsoft Office products
  • Experience with capital and system projects including building and equipment
  • Proficiency in budgeting, financial management and project management
  • Ability to think strategically, solve complex problems and make sound decisions
  • Effective time management
  • Excellent interpersonal skills with the ability to engage at all levels of the organization
  • Leading through influence and relationship building
  • Ability to lead change
  • Excellent verbal and written communication skills

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support

Pay

Base Pay: $120k - $150k base + a 7.5% target annual bonus

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