Medical Front Office - Patient Service Specialist, Float

Location: 3880 North Grant Ave Suite 100 Loveland CO 80538. Type of Employment: Full-time.

About the role

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Requirements

• Minimum High School Diploma or GED
• Preferred Insurance Verification Experience

Benefits

• Mentorship and orientation programs ensure a successful transition
• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans as well as life and disability protection

Pay

$18.00 - $20.00/hour

Schedule

Weekdays, Monday through Friday (7am-4pm)