Medical Front Office - Patient Service Specialist
Select Medical · Westbrook, ME · 1 wk ago
Healthcare$18/hrFull-time
About the role
As a Patient Service Specialist, you will manage both the patient side and business side of our outpatient physical therapy center in Westbrook.
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
- Schedule patient appointments in person and via phone.
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team.
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.
Requirements
- A High School Diploma or GED is required.
- One year of medical office experience is preferred.
- One year of front desk experience is preferred.
Qualifications
- High School Diploma/GED required.
Skills
- Excellent customer service skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office applications.
Benefits
- Start Strong: Mentorship and orientation programs ensure a successful transition.
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance.
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings.
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection.
Pay
Starting at $18/hour (pending experience).
Schedule
Varies (Weekdays).