Medical Front Office - Patient Service Specialist

About the role

When patients enter our outpatient physical therapy center in Manahawkin, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Requirements

• A High School Diploma or GED
• One year of medical office experience

Qualifications

• Insurance Verification Experience

Skills

• Excellent communication skills
• Ability to multitask and prioritize tasks effectively
• Strong organizational skills

Benefits

• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans as well as life and disability protection

Pay

$19 to $20/hour (Pending experience)

Schedule

Weekdays (40 hours week) - 3 evenings until 7pm