Medical Front Office - Patient Service Specialist

About the role

As a Patient Service Specialist, you will manage both the patient side and business side of our outpatient physical therapy center. Your impact starts at the front desk, greeting and registering patients, providing information about their visit, and managing their next appointment.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment
• Schedule patient appointments in person and via phone
• Communicate with parties such as attorney offices, insurance companies, and translation services
• Manage co-pays, payer approvals, and insurance authorizations and verifications

Requirements

• High School Diploma/GED required
• One year of medical office experience
• One year of front desk experience

Qualifications

• Insurance verification experience is preferred
• Previous therapy experience is preferred

Benefits

• Eligible for 401k after reaching 1,000 hours within the first anniversary or subsequent calendar year

Pay

• $18-$19/hour (pending experience)

Schedule

• Monday/Wednesday/Friday: 8am to 4:30pm
• Tuesday/Thursday: 10am to 6:30pm