Medical Front Office - Patient Service Specialist

About the role

When patients enter our outpatient physical therapy center in Elmhurst, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Requirements

• Minimum High School Diploma or GED
• 1 Year of Front Desk Experience
• PREFERRED: Insurance Verification Experience
• 1 Year of Medical Office Experience

Benefits

• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans as well as life and disability protection

Pay

$20.00 - $21.00/hour (pending experience)

Schedule

Monday - Friday (hours vary - some evenings)