Medical Front Office - Patient Service Specialist

About the role

As a Patient Service Specialist, you will manage both the patient side and business side of our outpatient physical therapy centers. Your role is crucial in ensuring that patients have an exceptional experience, even before they leave the waiting room.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with parties such as attorney offices, insurance companies, and translation services.
• Manage co-pays from patients, handle payer approvals, and conduct insurance authorizations and verifications.

Requirements

• High School Diploma or GED required.
• Preferred qualifications include insurance verification experience and scheduling experience.

Benefits

• Paid parking available.
• Flexible schedule, weekdays varying.

Pay

$18 to $20/hour (pending experience).

Schedule

Weekdays - Varies