Medical Front Office - Patient Service Specialist

About the role

As a Patient Service Specialist, you will manage both the patient side and the business side of our outpatient physical therapy center in Clarksville.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Requirements

• High School Diploma or GED
• One year of scheduling experience

Qualifications

• Insurance Verification Experience

Skills

• Excellent communication skills
• Strong organizational skills
• Ability to multitask and prioritize tasks effectively

Benefits

• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans as well as life and disability protection

Pay

Starting at $15 per hour (pending experience)

Schedule

Weekdays (Varies)