Medical Front Office - Patient Service Specialist

About the role

When patients enter our outpatient physical therapy center in Conshohocken, we want them to have an exceptional experience - starting at the front desk. That’s where you come in.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Requirements

• Minimum High School Diploma or GED
• Prioritize healthcare experience
• Preferred 1 year front desk experience

Qualifications

• Not specified

Skills

• Excellent customer service skills
• Strong organizational skills
• Ability to communicate effectively with various stakeholders

Benefits

• Flexible schedule (Monday - Friday, hours vary)
• Evenings available (2 evenings per week)

Pay

• $18.00 - $19.00/hour (pending experience)

Schedule

• Monday - Friday (hours vary)
• 2 evenings per week