Medical Front Desk Coordinator

Responsibilities

• Greet patients warmly upon arrival and guide them through both registration and departure processes.
• Schedule, confirm, and adjust appointments to help maintain an efficient daily patient flow.
• Enter, review, and update insurance details to support accurate billing and coverage verification.
• Collect copayments and document front-desk financial transactions with accuracy.
• Answer incoming calls, address routine questions, and direct inquiries appropriately.
• Prepare materials and information needed for the day’s visits to keep the office running smoothly.
• Retrieve and organize patient charts and related records as needed for appointments.
• Record, reconcile, and calculate daily charges to support front-office financial accuracy.
• Able to manage multiple front-desk tasks in a fast-moving medical office environment.
• Strong attention to detail with consistent follow-through on administrative duties.
• Reliable attendance and punctuality, with a commitment to supporting a small team.
• Strong communication skills and a patient-focused approach to service.
• Comfort using scheduling systems, entering insurance information, and handling payments.
• Willingness to learn medical office procedures; prior experience in a healthcare front office is helpful but not required.
• Familiarity with patient scheduling, reception duties, and basic medical terminology is preferred.

Requirements

• Dependable and organized with a positive attitude.
• Proficient in Microsoft Office applications.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• High school diploma or equivalent required; some college or relevant experience preferred.
• Experience in a healthcare setting is helpful but not required.

Qualifications

• Excellent interpersonal and communication skills.
• Attention to detail and ability to handle confidential information.
• Basic computer skills, including proficiency with scheduling systems and data entry.
• Knowledge of medical terminology and insurance coding is beneficial.

Skills

• Front desk coordination
• Appointment scheduling
• Insurance processing
• Financial management
• Customer service

Benefits

• Competitive compensation package
• Medical, vision, and dental insurance
• Life and disability insurance
• Access to free online training
• Company 401(k) plan

Pay

Compensation is commensurate with experience.

Schedule

This is a permanent day-shift opportunity with a consistent schedule in a supportive medical setting.