Medical Front Desk Coordinator

Job Details

Our client is a mission-driven nonprofit healthcare organization dedicated to providing accessible, high-quality services to underserved populations in Albuquerque. They believe every patient deserves compassionate, respectful care regardless of background or circumstance.

Why Join Us?

Opportunity to contribute to a meaningful mission serving the Albuquerque community.
Supportive and collaborative team environment.
Competitive nonprofit pay and benefits package.
Professional development and training opportunities.

Key Responsibilities

• Greet patients and visitors with warmth and professionalism.
• Answer and direct phone calls, schedule appointments, and manage patient check-in/check-out.
• Verify insurance information and assist patients with registration paperwork.
• Collect and process co-pays, donations, or sliding scale fees as applicable.
• Maintain accurate patient records in the electronic medical record (EMR) system.
• Cookordinate with medical staff to ensure patient flow and timely care.
• Provide information about clinic services, programs, and community resources.
• Handle confidential patient information in compliance with HIPAA.
• Support front office operations, including filing, scanning, and administrative tasks.

Qualifications

• A high school diploma or equivalent required; some college or medical office coursework preferred.
• Previous experience in a medical front desk, receptionist, or customer service role.
• Strong communication and interpersonal skills with a focus on patient care.
• Proficiency in Microsoft Office and experience with EMR systems (preferred).
• Bilingual (English/Spanish) strongly preferred.
• Ability to manage multiple priorities and work effectively in a team environment.