Medical Front Desk Coordinator

Essential duties and responsibilities

• Answering phones
• Converting new leads into patients
• Rescheduling canceled appointments
• Maintaining full capacity for all providers through scheduling actions
• Collecting co-pays
• Processing medical records requests
• Completing registration forms
• Anticipating staff/patient/family needs, and responding with appropriate, high level care
• Sregisters and orients all patients to clinic policies
• Maintain client records

Ideal Candidate

• Must have ability to work through interruptions and multitask independently in a fast-paced environment
• Must be able to prioritize and multi-task
• Must be customer focused
• We are looking for a self starter who can think outside of the box and be a problem solver
• Must be able to create and maintain trust and confidence with new and existing patients
• A polished professional appearance is required to be the face of the office
• Must be computer literate with EMR and Epic Experience. Salesforce a plus.

Minimum Qualifications

• Bachelor's Degree
• Experience with:
• Medical Office Administration/Management
• Sales
• Customer Service
• Project Management -scheduling, task organization, proactivity & ability to look/plan ahead
• Techonological Literacy (at minimum, Google Suite, Microsoft Suite, & Phone Systems)

Other Attributes

• Flexibility and warmth
• Outstanding verbal & written communication skills
• Proactive Self-starter
• Detail oriented
• Team Player
• Lover of community, children, & supporting others.

Benefits

• 401(k) matching
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift

Supplemental pay types

• Bonus pay

Education

• Bachelor's (Required)

Experience

• Medical front desk / receptionist : 1 year (Required)
• Project Management : 1 year (Preferred)
• Customer Relations: 1 year (Required)