Medical Communications Coordinator

Medical Communications Coordinator – Regular Full-Time position with The Campbell Foundation, affiliated with Campbell Clinic Orthopaedics in Germantown, TN.

About the Role

The Campbell Foundation seeks a collaborative Coordinator of Medical Communications and Resources to play a vital role in the preparation, development, submission, distribution, and access to orthopaedic education resources. This role involves working closely with the Editor, faculty, and Foundation team members to coordinate the production, delivery, and tracking of education materials while expanding and diversifying resources for internal and external partners. The Coordinator will also provide operational and strategic support across multiple committees and internal teams to foster alignment and improve education initiatives.

Responsibilities

• Performs online and library literature searches and recommends, develops, coordinates, and delivers electronic and hard copy resources to meet the needs of faculty, residents, and other health professionals.
• Prepares written materials, including scientific lecture PowerPoints, lectureship flyers, preliminary and final programs, within budget and timelines.
• Supports education and research programs through faculty and staff correspondence, online submissions, disclosure of interest, presentation gathering, and follow-up.
• Assists faculty with adherence to publications criteria, standards, and deadlines.
• Assists editors with document changes, figure acquisition, and proofreading of publication chapters and manuscripts.
• Assists with the facilitation of continuing education programs.
• Trains staff, residents, and partners to use search databases and affiliate libraries.
• Assists in the operation of the Campbell Clinic Foundation library: orders, receives, and maintains textbooks, journals, articles, and digital media; participates in the formulation, administration, and evaluation of programs.
• Develops and presents reports to staff, committees, and other stakeholders; maintains effective communications and relations with leadership.
• Recommends expenditures, oversees the library budget, and purchases supplies.
• Audits, researches, and recommends direction for continuing quality, delivery, and availability of library and technology services to address stakeholder needs.
• Ensures regular and predictable attendance and works cooperatively with others.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree from a 4-year college or university required.
• Minimum five years of related experience in a higher education and/or healthcare library, publication, or writing environment preferred.
• Knowledge of medical and surgical terminology preferred.
• Ability to identify and build relationships and procure tools and resources for stakeholders, including active clinicians, fellows, residents, and external learners.
• Follow trends, actively listen, make recommendations, and support resources for skill-building, knowledge, and communication systems.
• Capable of troubleshooting, documentation, and creating and following workflows to ensure efficient and effective program and service delivery.

Skills

• Must excel in using various software systems, databases, mobile and web technologies, digital searches, and communication tools.
• Able to upload materials and generate reports.
• Proficient in spreadsheets, word processing, internet research, and database management.
• Demonstrated ability to learn and apply new technical skills quickly.
• Strong service orientation with a proven record of strong written and verbal communication skills in technical/clinical applications.
• Flexible and willing to adjust schedule to meet project and stakeholder deadlines and demands.
• Ability to communicate with stakeholders via various digital and in-person means.
• Self-motivated with strong attention to detail, excellent time management, and project management skills.